ID Theft protection now available for Blue Shield Medicare Supplement plan members

In 2015, the Blue Cross Blue Shield Association announced its commitment to making identity protection services available to its customers nationwide. We are pleased to share that we now offer credit monitoring and repair services at no cost to eligible Blue Shield Medicare Supplement plan members and their dependents effective May 2, 2016.

To administer our new identity protection offering, we’ve selected AllClear ID, a leader in customer security. Your Blue Shield Medicare Supplement plan customers can access AllClear Identity repair by calling (855) 904-5733, Monday through Saturday from 6 a.m. to 6 p.m., and a representative will help restore their identity. To do so, your customers will need to provide their name, Social Security number and date of birth.

This offering is available to Medicare Supplement plan members and their covered dependents for as long as they have a Blue Shield of California health policy in effect. Due to current laws and regulations, Blue Shield Federal Employee Programs (FEP) and Medicare Advantage HMO plan (MA-PD) and Medicare Prescription Drug Plan (PDP) members are not eligible to enroll in this new offering.

For added protection, Blue Shield Medicare Supplement plan members can opt in to receive AllClear ID Credit Monitoring at The service includes credit monitoring, a $1 million identity theft insurance policy and child protection for dependents under 18 years of age.


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